Thread: Virgin Mobile - Give it a rest already

WTF is it with Virgin Mobile's customer service approach?? They use this peace, love and groovyness tone in their recorded messages and the live agents are even worse.

Granted, it's kind of refreshing the first time you hear it and I wouldn't mind so much if I didn't have to call them every other day due to the fact that their site promises one thing and the reality ends up being quite another!

The last flower child actually called me DUDE on the phone, said that my issue 'sounds like a drag' and used the words cool and awesome about 10 times! It's like a fucking Cheech and Chong skit everytime I call!

I just want my fucking mobile internet to work the way you say it should. Dude.

I let the Grateful Dead do the talking when I call customer service lines. I light up a smoke and make sure they think I'm putting it away by the pound when I'm done with them.

"Hey, man, so like, there's this light on my modem, and it's like, the Online light, man, you know, the orange one, shit *inhales and speak muffled* and that's the one that's supposed to be like, *exhale and cough and mellow out and speak slower* all solid and not blinking and shit, and it's like, *cough cough* blinking, and shit, and that's why I'm like, calling you man, because I got a blinky light, and it's like, not supposed to do that, man, *extra loud inhalation sound and muffled speaking* you know what I mean, man?"